The latest Intel® Wireless driver version for the Intel® Dual Band Wireless-AC 3165 available in our web site is version 18.33.17.1, we can try a clean installation of that driver, once you get the chance please let us know the results:Īdditionally, did you get in contact directly with the manufacturer of the Router to make sure the optimal configuration is selected on the Router settings and that it is fully compatible with the Intel® Dual Band Wireless-AC 3165 card?ĭescendant2289, Thank you very much for sharing those details. I found a forum site from Chuwi on how to fix bugs in Wireless drivers: I looked for Chuwi Lapbook Plus drivers to download but I was not able to find their official web site, what is the Wireless driver version currently installed in your platform? We always recommend to install the Wireless driver provided by the manufacturer of the computer, since that driver was heavily customized by them work with your specific platform. The Windows version is Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202).ĭescendant2289, Thank you very much for providing that information.
when we started using the router), and the issue with the smartphone Wi-Fi hotspot appeared about two weeks ago.ĩ. The issue with the 4G Wi-Fi router started from the very beginning (i.
The wireless card came with the laptop.Ĩ. Obviously, there have been some after the fact, such as driver updates, Windows updates, and a BIOS update.ħ. No hardware or software changes had been made before the problem arose. So now only one option remains (another smartphone Wi-Fi hotspot).Ħ. What's more troubling, it's also stopped working with another connection which had functioned properly for some time (smartphone Wi-Fi hotspot). The Wi-Fi connection worked with the previous router (ADSL Wi-Fi), but doesn't work with this new one (4G Wi-Fi).
it's only had one user - the current one).ĥ. The motherboard model info is unavailable.Ĥ.
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